Privacy & Cookies Policy

1. INTRODUCTION

This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with our Services. The policy also explains the rights and choices available to individuals with respect to their personal information.

In this Privacy Policy, we refer to “Personal Information” as information that directly or indirectly identifies individuals who may be clients, staff, agents, delegates, job applicants or others inside or outside the organisation.

BEANT respects the privacy of individuals and is committed to protecting the personal information we hold about you.

This policy applies if you interact with us face to face, in writing, over the phone, online or otherwise through our website “Site” or Social Media.

2. WHO WE ARE

BEANT provides web and graphic design services. Our registered office is at  Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX. This Site and our Services are operated by BEANT (“we”, “us” or “our”). We are the Data Controller responsible for your personal information processed via this Site or in relation to the Services that we provide.

If you have any questions about this Privacy Policy, please contact us by sending an e-mail to privacy@be-ant.com.

3. DATA PROCESSING PRINCIPLES

AllNet Law complies with the governing data protection principles, which states that personal data shall be:

• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

4. THE INFORMATION WE COLLECT AND WHEN

The type of information that we may collect on you or that you may voluntarily provide to us includes:

• Background information provided by you or collected by us as part of our recruitment processes.
• Contact information such as your email address, fax and phone number(s), physical addresses etc.
• Technical information such as your IP address, which may be obtained when you visit our website;
• Contact details such as; your name, telephone number, email address, that you provide to us when making an enquiry by post, phone, email, when registering on our online applications or by completing a questionnaire online or offline.
• Confidential information provided to us by or on behalf of our clients or generated by us in the course of providing our services.
• Any other information relating to you which you may provide to us.

We may, in further dealings with you, extend this information to services used, records of events and agreements and payment transactions.

5. HOW WE USE YOUR INFORMATION

• To contact you, following your enquiry, reply to any questions, suggestions, issues or complaints you have contacted us about;
• Make available our services to you;
• Take payment from you or give you a refund;
• To power our security measures and services so you can safely access our website;
• Contact you about services from us;
• Help answer your questions and solve any issues you have.

6. OUR USE OF COOKIES

In order to provide you with the best, tailored experience our site will need to place small text files, or ‘cookies’, on your computer.

Most cookies that we use are ‘session’ cookies and only exist for the time that you are using our site. They perform functional tasks – such as remembering that you are logged in as you move from page to page or to pre-load your personal details into forms to save you time.

We also track cookies anonymously to fuel our site analytics and learn how to improve your experience and hone the relevance of our products and services.

BEANT uses third-party services to help maintain the security and performance of the BEANT website. To deliver this service it processes the IP addresses of visitors to the BEANT website, blocking potentially harmful traffic.

You can set your browser to reject all cookies. Please note that if you do this then certain areas of this website will not be able to function for you. Choose a browser setting that rejects third-party cookies but allows the benign, functional ones that make the good stuff work. We’ve worked hard to make our website intuitive to your needs – why would you want to miss out?!

You can learn more about cookies here www.allaboutcookies.org

7. WHO WE MIGHT SHARE YOUR INFORMATION WITH

We may share your personal data with other organisations in the following circumstances:

• If the law or a public authority requires us to share the personal data; or
• If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk).
• When we need to register your domain and further information with our partners for domain registration and hosting services.

8. HOW WE KEEP YOU UPDATED ON OUR SERVICES

We may send you relevant information about our services in a number of ways including by email, but only if you a client or have previously consented to receiving our newsletters. When you register with us we will ask if you would like to receive newsletters, and you can change your marketing choices online, over the phone or in writing at any time.

If you wish to amend your preferences, you can do so by sending an email to privacy@be-ant.com

9. YOUR RIGHTS OVER YOUR INFORMATION

9.1.1      Right to Access Your Personal Information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. We would ask for proof of identity and sufficient information about your interactions with us in order to locate your personal information and for verification purposes.

If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them without undue delay or at the latest within one month from when your identity has been confirmed.

If you would like to exercise this right, please contact us as set out below.

9.1.2      Right to Correct Your Personal Information

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

If you would like to exercise this right, please contact us as set out below.

9.1.3      Right to Stop or Limit Our Processing of Your Data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

If you would like to exercise this right, please contact us as set out below.

9.1.4      For more information about your privacy rights

Please visit the website of the Information Commissioner’s Office – www.ico.org.uk

10. HOW LONG WE KEEP YOUR INFORMATION FOR

We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the Data Protection Act 2018, the GDPR and other applicable legislations and never retain your information for longer than is necessary.

11.TRANSFER OF PERSONAL INFORMATION

By the nature of the Internet, the personal data you supply through this website may be sent electronically to servers anywhere in the world. It may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. If BEANT transfers the data outside the EEA it will ensure that all reasonable security measures are taken and that any third party processors will be required to process the data in accordance with BEANT’s instructions.

Links to other websites

This privacy notice does not cover the links within this site to other websites or the services they provide. We encourage you to read the privacy statements on the other websites you visit.

12. SECURITY

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.

We take security measures to protect your information including:

• Implementing access controls to our information technology
• We use appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques) to safeguard your information across all our computer systems, networks, websites and offices.

13. HOW TO CONTACT US

If you want to request further more detailed information about our privacy policy you can email privacy@be-ant.com

Supervisory Authority (ICO)

If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at www.ico.org.uk

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 13 March 2020.